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Quote of the Day - If you don't find it in the index, look very carefully through the entire catalogue. - Sears, Roebuck, and Co., Consumer's Guide, 1897
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We Can't Spend Our Money With Adobe

Software licensing can be a pain. Even so, all of the software that I own and the firm uses is licensed. We've spent a small fortune in fees.

Now a bit of a caveat here. I'm a wordsmith. I also take photos (but not of the same high quality as Sara's). Occasionally some of my photos will make it into the blog, but not that often.

Typically, it's stock stuff, which because of the format of the blog takes some minor manipulation. Another caveat here, Microsoft Paint is a foreign language to me.

So, enter Adobe Photoshop. Someone recommended it, and I thought I'd give it a try. And a try it was at $649.00.

As any good consumer would do, I installed it. On two computers. One at work and one at home. Then, I wanted to put it on my tablet. You see, I do most of my blog writing and editing on that device.

But, I also use computers other than the two at home and at work. So, I wanted to install it on those, as well. I tried. It didn't work. So, off to the manual.

Ever read Adobe's activation information? I did. I'm a lawyer and I found it difficult to read. I discovered that the software I bought from Adobe was good for only two computers. If I wanted to install it on more computers, I had to buy licenses.

No big deal. I recognize that in most applications, two computers is enough. But you already know I'm a geek, so you shouldn't be surprised.

The worst part about this whole experience was that I wanted to buy licenses to install it on other computers, but I couldn't. Yep. Adobe wouldn't let me, even though I was prepared to spend more money.

I tried phone activation, and spoke to "Caesar" (no pun intended), but he told me that I'd have to go out and buy two - count 'em - two more entire programs.

But I couldn't spend what I thought was a reasonable amount of my money with Adobe if I tried. Caesar told me that I had to spend at least $1,500 to be able to buy more licenses. I explained that I only wanted two more installations, and then asked why would that cost me so much? Most licenses we've purchased are nowhere near that expensive.

Know what happens to companies that won't let you spend your money with them? First, you buy a competitor's product, you refuse to do business with that company and some people (like me) complain loudly about it.

Then, the company goes out of business.

Any suggestions for an alternate program?

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Printer friendly page Permalink Email to a friend Posted by J. Craig Williams on Tuesday, December 28, 2004 at 16:20 Comments Closed (2) |
 
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