The basic rule is tell 'em what you're going to tell, tell 'em and tell 'em what you told 'em.
Here's what I'm going to tell. Well, share.
I've been thinking that the tech channel could present a case study of a law firm's computer hardware, software and its trials and tribulations in getting everything (and everyone) to work together.
Here's the brief rundown. We have four servers. One that runs the network, one that runs the telephone system, one that runs our document management system and one that's a bit of a catch-all for storage.
We have a slew of software that runs on those servers. Here are the main programs: Outlook for email; Internet Explorer; Time Matters for calendar, contacts, case management and billing; Word Perfect and Word for word processing, with customized macros in Word Perfect,
We also use Winscribe for dictation, Lexis for legal research, Checkcite for checking citations in legal briefs, Worldox for document management (although we're considering a change - more on that later), TeleVantage for our managing our telephone system; and QuickBooks Pro for financial management and billing.
We use a host of other software for utility management, such as AD-Aware SE, Spybot, Symantec Anti-virus and spam filters, and ActiveSync and HotSync on and on and on.
Our workstations are all XP-based, and our servers run enterprise versions of our programs, and are all Windows based.
More detail will follow, along with individualized discussions of hardware and software. Plus, when we add things, I'll interrupt the progression and detail the add-on. For example, I just added the Targus fingerprint authenticator, largely because I liked the OmniPass software that came with it.
Oh yes, I'll cover laptops, tablets, Pocket PCs, Palms and other gizmos and gadgets.
Plus, if you've got suggestions, I'd be happy to check it out and report back.