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Quote of the Day - The concept is to help companies fully disclose corporate information, ... That is putting the information on the web, make it available to any one coming to the website in an efficient manner and using the internet, which is becoming the standard of full disclosure. - Jeff Parker
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Hey Lexis: Hire A Web Designer, Please

Lexis owns Martindale-Hubbell, that bastion of book publishing featuring lawyer biographies all over the country.  The books have been in print forever, and beyond the occasional typo, they're very reliable (and for lawyers featured in them, very expensive).

But that's where reliability stops, despite the expense. 

Lexis also owns Lawyers.com, the online version of the venerable Martindale-Hubbell books.  And it's that time of year again when it's time to update the biographies. 

Great, I thought at first.  Rather than editing them on paper (which is the way it was done in the past, for those of you who stare at a computer screen all day), they sent me a link, a username and a password to use. 

As you read further, don't think MIPTC is an electronic curmudgeon.  Although I started working on what you may consider your father's computer, I am not that Old that I don't know how to use a computer.  I can, after all, program websites in Dreamweaver as well as (ugh) Microsoft FrontPage. 

I was able to edit the biographies and make some changes on the rather fundamental web interface, but it sure needs a lot of improvement.  But that's not my main complaint.  It's the web pages that consumers see.

Take, for example, an Of Counsel attorney to MIPTC's law firm, WLF | The Williams Law Firm, PC.  His name is Charles J. Bennett.  That last link will take you to his listing on Lexis' website.  Look at the header on the top of the page (for many of you IE users, it will be the blue bar).  He's not Charles (Dutch) Bennett.

Just so you think I'm not picking on Lexis, I did a search for each of the attorneys in our firm.  You can compare the page headers for each of the following attorneys in our firm.  You may be surprised to learn that while Greg Granger from our firm practices in Newport Beach, California, Lexis thinks he's in Evansville, Indiana (Greg D. is not licensed to practice there, but Greg A. Granger [not with our firm] may be).  And there's no page header for either me or my other partners, Craig and Joe. 

Go ahead, check it out:

Joseph R. McFaul

Craig E. Lindberg

J. Craig Williams

Now I know that these mistakes aren't going to bring an end to the world and there are things much more important.  But when our firm is paying dearly for Lexis' web designers, we expect that they'll get it right.

By the way, Lexis, if you're reading this post, then how about making your web interface so we can redesign your version of our web page, http://www.wlf-law.net so that it's something closer to the web page we designed for ourselves:  http://www.wlf-law.com.

After all, you've got a lot more money to throw at web design than we do, and look at the comparison between our page (the .com version) and your page (the .net version).

Update, thanks to Lexis:   All of the mistakes detailed here have been fixed, and were fixed the day after this original post.

Printer friendly page Permalink Email to a friend Posted by J. Craig Williams on Tuesday, November 14, 2006 at 00:02 Comments Closed (0) |
 
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